Shipping policy

Once your garment is ready, we’ll ship it using the most suitable carrier based on your location. the carrier may vary depending on your region and the most efficient delivery method.

You’ll receive shipping updates by email once your order is on the way.

SF Express will be used for deliveries within the HKSAR.

We will do our best to ship out your order as quickly as we can. Please understand that each garment is individually checked and hand-packaged by us, so the process may take some time.

Under normal circumstances, your purchase will be shipped within 7-10 business days.

If there are any exceptions — for example, pre-orders or delays — we will clearly state this on the product page or inform you by email. Thanks for your patience.

All packages will be declared as merchandise. Any customs duties, taxes, or import-related charges are not included in the shipping cost. These charges, if incurred, are the responsibility of the buyer.

We are unable to mark down the declared value of shipments. In the circumstance that the customer refuses or is unable to pay the required customs charges, resulting in the package being returned to us, the return shipping fee will be borne by the customer.

We are not responsible for any packages stolen or lost during transit. Any claims of this nature must be made by the customer to the appropriate carrier.